Congratulations to RMS Fenham who for a second year running, has been crowned BEST estate agent in their area by the British Property Awards.
We’d like to thank our staff for the outstanding service they continue to provide and also our lovely customers for choosing to work with us over the last year.
“Rook Matthews Sayer, has just won the British Property Award for Fenham, for the second successive year. Their team performed outstandingly throughout the extensive judging period, which focused on customer service levels. British Property Awards
The British Property Awards provide agents throughout the UK with an invaluable opportunity to compare the service that they provide, against the service provided by their local, regional and national competition.
Agents who go that extra mile and provide outstanding levels of customer service are rewarded with the BPA award accolade. This acts as a beacon to highlight these attributes to their local marketplace.
The British Property Awards team personally mystery shops every estate agent against a set of 25 criteria to obtain a balanced overview of their customer service levels. The judging criteria is both comprehensive and detailed exploring different, scenarios and time periods to ensure that agents have been fairly judged.
Robert McLean from The British Property Awards said:
“Our awards have been specifically designed to be attainable to all agents, removing common barriers to entry, such as cost, to ensure that we have the most inclusive awards. Our awards have also been designed to remove any opportunity for bias or manipulation. If an agent has been attributed with one of our awards, it is simply down to the fantastic customer service levels that they have demonstrated. Winning agents should be proud that their customer service levels provide a benchmark for their local, regional and national competitionâ€.
We are absolutely ecstatic to have won this award for a second year running and look forward to doing what we do BEST, helping new customers sell or find their new homes.
To sell your home with the BEST estate agent in NE4-7, please contact Rook Matthews Sayer Fenham on 0191 274 4661 or click here to arrange your free valuation.