January Blues? What are they?! Our Jesmond branch have made January a whole lot more exciting by winning the award for ‘Best Lettings Agent’ in Newcastle (NE2-3) for the second year running!!
We’re very impressed with our team in Jesmond and delighted that they are being publicly recognised for all their hard work and outstanding customer service.
All estate agents in the area are mystery shopped by the British Property Awards and are graded on their service levels. This process of mystery shopping taking place without an agent’s knowledge has been designed to remove any opportunity for bias or manipulation.
RMS Jesmond are no stranger to the British Property Awards having already scooped ‘Best Estate Agent for Sales for 2023′. They better get working on a trophy cabinet with four awards already under their belts!
Robert McLean from The British Property Awards said:
For “An agent who has been attributed with one of our awards, it is simply down to the fantastic customer service levels that they have demonstrated. Winning agents should be proud that their customer service levels provide a benchmark for their local, regional and national competitionâ€.
It is a great to receive such positive feedback and high recognition for your service and it’s something we  love to see from our clients’ reviews too;
“Any contact with the Jesmond branch was, from the beginning, professional, courteous and ‘human’. Special mention to Marie whose knowledge and expertise impressed and her manner was engaged and engaging. An excellent and trustworthy service all round” – R.Storey
We are over the moon to have won this award and to add to our growing collection. We are looking forward to 2024 and helping all our wonderful clients achieve their happy home.
To sell or rent out your property with the BEST agent in Jesmond please contact our branch on 0191 281 6700 to arrange your FREE valuation or you can book online here