Welcome to Mortgage Services
from Rook Matthews Sayer
The mortgage market is complex and fast changing, there are many different types of products available so it is important that you receive the correct mortgage advice and the right mortgage product to meet your personal needs.
Our fully qualified advisors can guide you through the options and offer a no obligation initial consultation.
Why not book an appointment today?
Welcome to Mortgage Services
from Rook Matthews Sayer
The mortgage market is complex and fast changing, there are many different types of products available so it is important that you receive the correct mortgage advice and the right mortgage product to meet your personal needs.
Our fully qualified advisors can guide you through the options and offer no obligation consultations.
Why not book an appointment today?
Our Panel of Lenders
We offer mortgage products from a selected panel of lenders and may even be able to offer exclusive mortgage deals which you may not find on the high street.
We use a panel of selected lenders
With access to a selected panel of lenders, not only can our Mortgage Consultants offer you a mortgage product that is right, we can also access dedicated teams that only process applications from our customers meaning your mortgage application moves through more swiftly.
Our commitment to you
Our commitment to you
A service you can trust
A house purchase is probably going to be one of the largest financial transactions you will undertake and therefore it is important that you receive the correct mortgage advice and the right mortgage product to meet your personal needs.
Our Mortgage Consultants are professionally qualified to advise you on the right mortgage and protection products to suit your circumstances.
We’ve pooled our knowledge to create some helpful guides to support you on your journey.
A service you can trust
A house purchase is probably going to be one of the largest financial transactions you will undertake and therefore it is important that you receive the correct mortgage advice and the right mortgage product to meet your personal needs.
Our Mortgage Consultants are professionally qualified to advise you on the right mortgage and protection products to suit your circumstances.
Complete peace of mind
You can rest assured that our service is of the highest of standards. We adhere to and comply with all the latest industry legislation and are also regulated by the Financial Conduct Authority.
Dedicated service
Our Mortgage Consultants offer a completely personal service.
Your consultant will become your dedicated point of contact.
They will liaise with the lender, insurance providers and any other relevant third party on your behalf ensuring that your mortgage application progresses smoothly and efficiently.
Fully covered
We offer advice on protection products designed to protect you, your family, your home and your belongings.
We have a number of products available through Aviva and Ageas Insurance Limited. Products we can advise on include Buildings and Contents Insurance, Life Insurance, Critical Illness Cover and Income Protection.
Help to find
Help to Find provides three mortgage services:
Search: Tell us what kind of property you’re looking for and we’ll do the searching for you.
Information: We provide you with advice and information on the house buying process from start to finish.
Comparison: We’ll compare your mortgage with the thousands we have access to via our selected panel of lenders to see if we can help save you money.
Lifetime mortgage service
As a lifetime member of our mortgage service you will never have to pay us another broker fee again for mortgage advice. Just one fee, one time, no matter how many times you move or re-mortgage your home.
NB: An administration fee will still apply on all mortgage applications.
Ask your local branch for more details.
Complete peace of mind
You can rest assured that our service is of the highest of standards. We adhere to and comply with all the latest industry legislation and are also regulated by the Financial Conduct Authority.
Dedicated service
Our Mortgage Consultants offer a completely personal service.
Your consultant will become your dedicated point of contact.
They will liaise with the lender, insurance providers and any other relevant third party on your behalf ensuring that your mortgage application progresses smoothly and efficiently.
Fully covered
We offer advice on protection products designed to protect you, your family, your home and your belongings.
We have a number of products available through Ageas Insurance Limited and Aviva. Products we can advise on include Buildings and Contents Insurance, Life Insurance, Critical Illness Cover and Income Protection.
Help to find
Help to Find provides three mortgage services:
Search: Tell us what kind of property you’re looking for and we’ll do the searching for you.
Information: We provide you with advice and information on the house buying process from start to finish.
Comparison: We’ll compare your mortgage with the thousands we have access to via our selected panel of lenders to see if we can help save you money.
Lifetime mortgage service
As a lifetime member of our mortgage service you will never have to pay us another broker fee again for mortgage advice. Just one fee, one time, no matter how many times you move or re-mortgage your home.
NB: An administration fee will still apply on all mortgage applications.
Ask your local branch for more details.
Where there’s a will there’s a way.
We’ve formed a partnership with will writing specialist Redstone Wills Limited ( a subsidiary of Skipton Building Society), to offer you a simple, straightforward and cost effective will writing service to make sure your wishes are followed.
Conveyancing
At RMS we offer a specialist conveyancing service which is designed with you, our customer in mind.
We offer a number of unique benefits to ensure that we provide you with the best service right here from your local RMS branch.
Infact, there is no need to visit any lawyers offices or attend any meetings at all. We keep you fully informed every step of the way. Our personal approach speeds up the process and ensures a smooth and seamless transaction.
Insurance
Our team will review your mortgage protection needs and then structure a personalised solution for you. This way you can rest assured that all your protection needs are covered without having to search through providers.
We’ll simplify the process and ensure you are fully protected to meet your needs.
We offer advice on; Buildings and contents insurance, Critical Illness cover, Income protection and Life Insurance.
We’ve got it all wrapped up, nice and simple and we’re here to help you.
Survey and Valuations
A survey of a property will ensure that you are informed about the condition of the property you are buying, and are less likely to find any surprises after moving in.
Our team are specialists in both residential and commercial property and as members of the Royal Institution of Chartered Surveyors you can rest assured that we provide the highest standards of professionalism and service.
We can organise a range of specialist property surveys including;
- RICS Home Buyer Survey and Valuation Reports
- Building surveys
- Commercial surveys
Trusted Reviews
Independent Customer Reviews
Call your local branch
With sixteen branches across the north east we are here to help
Choose your local branch here; Alnwick, Amble, Ashington, Bedlington, Blyth, Fenham, Forest Hall, Gosforth, Hexham, Jesmond, Morpeth, Ponteland, Ryton, West Denton, Whitley Bay or Commercial at Head Office.
Call your local branch
With sixteen branches across the north east we are here to help
Head Office
Rook Matthews Sayer
Newcastle House,
Albany Court,
Newcastle upon Tyne
NE4 7YB
T: 0191 286 9231
E: info@rmsestateagents.co.uk
Head Office
Rook Matthews Sayer
Newcastle House,
Albany Court,
Newcastle upon Tyne
NE4 7YB
T: 0191 286 9231
E: info@rmsestateagents.co.uk
Any fees payable will be explained in your initial no-obligation appointment, before you choose whether to use our Mortgage Services.
If you are not entirely satisfied with our mortgage service please click here
If your Mortgage Service complaint is not dealt with to your satisfaction or we do not issue you with a Final Response within eight weeks, you may refer it to the Financial Ombudsman Service.
The Financial Ombudsman Service provides a free and independent service for consumers, and can be contacted at:
The Financial Ombudsman Service
Exchange Tower
Harbour Exchange Square
London
E14 9SR
Phone: 0800 023 4567
Website: www.financial-ombudsman.org.uk